To avoid delays, submitted identity documents must meet the following criteria:

Supported Countries

The ID must be issued by a supported country. Documents from restricted jurisdictions will not be accepted.

Accepted Document Types

• Passport

• National ID Card, only if:

  • It shows nationality, or

  • It is issued exclusively to local nationals
    

Validity

• Must be government-issued

• Must be authentic (no fake, forged, or altered documents)

• Must not be expired at submission

• Must be the original physical document

• The image must be taken directly with a camera

• Photocopies, screenshots, or scanned copies are not accepted
  
  

Image Requirements

• Color image only (no black & white)

• All four corners are visible

• Clear and legible text

• Not cropped, blurry, or obstructed
  
  

Document Condition

• Not damaged, torn, scratched, or altered

• No markings, edits, or scribbles
  
  

Failure to meet these requirements may result in verification delays/rejection.